FAST DELIVERY IS OUR PROMISE TO YOU!*
1. We are using Gdex or other courier company for our parcel shipping. Please make sure your name, shipping address and contact number is correct. Please note Gdex service do not ship to PO box address. All orders will be sent out during weekday except public holiday.
2. For in stock item, we ship out on the Next Business DayS if payment are received or cleared before 12noon. Courier company (Gedex) normally take 1-2 days to make delivery to the address. Sabah and Sarawak may take 2-3 days to make delivery. (Except Saturday, Sunday Public Holidays)
3. For inter-bank or GIRO payment, the order will only be delivered once the transaction of payment is complete which usually takes about 3 working days.
4. All shipment will be carefully packed to avoid damage during the transit.
5. We will inform customer courier tracking number via Email once an order is shipped. You can enter the tracking number and click Online Shipment Tracking System to check your delivery status.
6. Delivery sometimes delay is out of our control. Delivery could be delayed due to addressee not around at time of delivery, location address, public holidays or delivery workload of Gdex
7. Please contact us if you did not receive your parcel within 3 working days after shipped. We will not responsible for parcel unclaimed after a month from the shipped date.
8. Delivery charges may vary depending on the products and weights. Some large volume / heavy weight item will have additional shipping charge to Sabah / Sarawak.
9. Drop us an email or sms if u prefer combine shipment, feel free to enquire through email at firstname.lastname@example.org
*Except for out of stock item